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Dongle Adapter Issue

I have been having issues with my adapter, mainly because the charger section works and the headphone jack does not. I was listening to music and suddenly it switched from my headphones to the iPhone speakers. As soon as the headphones stopped, I made sure to test the charger as well and that still works perfectly. It does not matter how I plug the headphones in, or how many times I try to clean the dongle, they still won’t work. Any advice?

iPhone 7

Posted on Jan 5, 2019 6:56 PM

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Question marked as Apple recommended

Hello,


Check the charging port for lint or other debris and see this:


If your headphones don‘t work with your iPhone, iPad, or iPod touch


Good luck.

Posted on Jan 6, 2019 12:00 PM

1 reply

Dongle Adapter Issue

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