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Safari Won’t Open

I just made a new account on my Mac. Safari is working just fine on my other account. If I try to open Safari from the dock no window shows up but Safari isn’t responding. If I open Safari from Applications a window opens up but it also won’t respond. Please help. I have an iMac (21.5-inch, Mid 2010) but there’s no option for that.

iMac Line (2012 and Later)

Posted on Jan 6, 2019 10:39 PM

Reply
2 replies

Jan 7, 2019 7:29 AM in response to ryderwinston22

If the above doesn't work, try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. 


  


Etrecheck – System Information    10.10 and later




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



Jan 7, 2019 6:28 AM in response to ryderwinston22

Go step by step and test.


 1. Launch Safari holding the shift key down.



2. Delete Caches.db


    Close all windows and quit all applications. 


    Hold "option" key down and click "Go" menu in the Finder menu bar.


    Select "Library" from the dropdown.


    Library > Caches > com.apple.Safari > Caches.db


    Right click the Caches.db file and select "Move To Trash”.

    Close windows.

    Restart and relaunch Safari.

3. Delete com.apple.Safari.plist file and test.


    Empty the Trash.

    Quit all applications.

    Hold the option key down and click the "Go" menu in the Finder menu bar.


    Select "Library" from the drop down.


    Library > Preferences >  com.apple.Safari.plist

    Right click on it and select "Move it to Trash".

    Restart  and  relaunch Safari holding the shift key down.


    If this doesn’t help, “Put Back” the com.apple.Safari.plist


    Right click on  the Trash icon in the Dock and select “Open”.

    Right click on the com.apple.Safari.plist and select “Put Back”.

    Select ”Replace” from the dialog when it appears.


Safari Won’t Open

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