I’m having trouble logging into my AppleID via AppStore (I’m able to login on the Apple website and here of course) and I’m getting this error (in the picture provided below) whenever I sign in with my password. It’s late and I’d have to wait a day to contact Apple support so I thought coming here could help me before then. Thank you for your responses in advance!
iPhone 7 Plus
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Did you try the reset Device link? Do you have access to another device where you could try to sign in?
I didn’t mean to press solve and I can’t undo it. In response I’m the only one in my family with an Apple device and I’m not sure what the “device link” is.
On an extra note I’m able to login through the iTunes Store and it will log me into the AppStore that way, although this does not fix my problem because I still can’t directly log into the AppStore which I believe is preventing me from making any purchases since I get an error saying the “purchase could not be completed”.
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Yes I do. My router has two networks, but I’ve tried both and I’m still having the issue. I’ve also tried a restart and it hasn’t solved my issue either.
Login error
