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How can I get a refund for a purchase?

How can I get a refund for my purchase

iPhone XS

Posted on Jan 7, 2019 8:26 AM

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Question marked as Best answer

Click here and ask the iTunes Store staff for a refund, or if you got an email receipt, use the Report A Problem link in it.


(167459)

Posted on Jan 7, 2019 8:30 AM

4 replies

Jan 7, 2019 8:31 AM in response to Shantell6

Strictly speaking all purchases are final (after wll, you can't very well return them). Apple has been known to be sympathetic where an item has been purchased by mistake, or by kids when the parents weren't looking, though simply deciding you didn't like something isn't likely to be accepted as a reason. (Something not working as advertised is another matter, of course).


So Apple may agree to give you a refund as a one-off concession, but please be aware that they are under no obligation to do so.


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How can I get a refund for a purchase?

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