iPod displaying a tick with message ok to disconnect. sseems to have frozen. can't access music library

How can I access my music library iPod seems to have frozen

iPod Classic

Posted on Jan 7, 2019 10:51 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2019 6:43 AM

Reset the device. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. If it doesn't respond try again but hold for 12 seconds. If it still doesn't respond leave the device alone so that the battery completely discharges, it should reset when power is applied.


tt2

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Question marked as Top-ranking reply

Jan 8, 2019 6:43 AM in response to elaine@home

Reset the device. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. If it doesn't respond try again but hold for 12 seconds. If it still doesn't respond leave the device alone so that the battery completely discharges, it should reset when power is applied.


tt2

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iPod displaying a tick with message ok to disconnect. sseems to have frozen. can't access music library

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