Ive recently been given a new second hand iPhone 6s however when attempting to set up the phone I've run into a screen saying 'Activation Error'. It requests I have the phone to the newest iOS so I connected it to my computer to prompt an update, however my computer also presents the same screen. Im lost on what to do, ive tried using different wifi networks and don't know where to go from here
iPhone 6s
Hello Finley2Pro,
Thank you for using Apple Support Communities. It's my understanding you're receiving an activation error when trying to activate your new iPhone 6s. You've done a great job trying to get this resolved! I'm happy to help.
First, make sure your computer has the latest version of iTunes.
Update to the latest version of iTunes
Next, use the steps in the link below to place your iPhone in recovery mode and set it up again:
If you can't update or restore your iPhone, iPad, or iPod touch
Let us know the results. Please include any other error messages and additional troubleshooting steps you may have tried.
Have a great day!
Hello Finley2Pro,
Thank you for using Apple Support Communities. It's my understanding you're receiving an activation error when trying to activate your new iPhone 6s. You've done a great job trying to get this resolved! I'm happy to help.
First, make sure your computer has the latest version of iTunes.
Update to the latest version of iTunes
Next, use the steps in the link below to place your iPhone in recovery mode and set it up again:
If you can't update or restore your iPhone, iPad, or iPod touch
Let us know the results. Please include any other error messages and additional troubleshooting steps you may have tried.
Have a great day!
Activation Error
