I need to update my billing information but it has declined two seperate payment methods that I have used to try and update it. Please help.

I need to update my billing information but it has declined two separate payment methods that I have used to try and update it. Please help. Can't access the iPad further until I am able to update the billing information. Thank You

Posted on Jan 9, 2019 8:06 AM

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Your Payment method was declined. Update it or add a new payment method and try again. I am new to apple recently purchased iPhone 11. While I was try to purchase app it asked me to add a payment method. After adding all the details my payment method was declined. I searched for suggestions to solve this issue, one of the user said "There is a billing problem with a previous purchase. Please edit your billing info to correct the problem.” "There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved." since I am new to apple I cannot have any billing problem. how can I solve this?
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1 reply

Jan 9, 2019 8:10 AM in response to keagan265

Are either payment method you are attempting to use issued from a country other than the country you use for the App Store?

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I need to update my billing information but it has declined two seperate payment methods that I have used to try and update it. Please help.

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