Music playing randomly on iphone x

This has been happening since the last ios update. Music plays randomly on my phone, including when I'm calls which prompt the calls to drop. I've already went to Library and unchecked everything. But I cannot keep calls for more than a few minutes sometimes without music blasting in my ear. i'm about to uninstall all music at this point. It happens when I'm on and off the phone, but most problematic when I'm on the phone.

iPhone XS

Posted on Jan 9, 2019 2:11 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2019 7:05 AM

Greetings, kamnel.


I see that you're having an issue with your iPhone since upgrading it to iOS 12. Music will randomly play, even while you're on a phone call. I'd find this disruptive myself, and I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe.


One by one, delete and restore the music applications you're using. Review the information in each article before you begin. Test the issue after restoring each one.


Let me know how that goes, and take care!

1 reply
Question marked as Top-ranking reply

Jan 11, 2019 7:05 AM in response to kamnel

Greetings, kamnel.


I see that you're having an issue with your iPhone since upgrading it to iOS 12. Music will randomly play, even while you're on a phone call. I'd find this disruptive myself, and I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe.


One by one, delete and restore the music applications you're using. Review the information in each article before you begin. Test the issue after restoring each one.


Let me know how that goes, and take care!

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Music playing randomly on iphone x

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