verification Fail when I try to log into iCloud from my iPhone (6s, IOS 12.1.2)

Question

verification Fail when I try to log into iCloud from my iPhone (6s, IOS 12.1.2)

Hello, please help me solve a strange issue:

My phone asks me to provide iCloud password, since I install the update to IOS 12.1.2 . I enter the password, but I get this error:

Verification Failed

An unknown error has occured

The strange thing is that I am able to log into my iCloud account from my PC. I also changed the password, but it still not work. The only thing that I didn't is to sign out form my phone and try to log back in, the reason is that if there are problems with IOS to log into iCloud, I can lose data and not able to use my phone

Posted on Jan 10, 2019 12:17 AM

Reply

Answer 1

Jan 12, 2019 5:56 AM in response to chris_g1

Hi. Thanks for your support. My issue was not reproduced on other networks. It was only when I tried to log in using my phone. Anyway, I fix it after a couple of phone restarts.

Reply

Answer 2

chris_g1

Community Specialist

Jan 11, 2019 1:35 PM in response to alexandru_Ro_Is

Greetings, alexandru_Ro_Is.

I see that you're unable to sign into iCloud on your iPhone. Your ID can't be verified and an unknown error occurred. It's not happening on other devices, and I'm happy to help.

Get help with iCloud -- This article provides the information and steps that you need. Does the same thing happen if you use a different network?

Take care!

Reply

verification Fail when I try to log into iCloud from my iPhone (6s, IOS 12.1.2)

Similar questions