Apple CarPlay GPS wrong location issue

Hello,


I bought a car with CarPlay functionality (Porsche Boxster with connect plus). I am using it with an iPhone X under IOS12.1.2 (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.


GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected. But when I connect the iPhone X to the car, 9 times out of 10 the location is wrong. I guess the 1 time out 10 is probably when the car gps antenna is not detected by the phone or something like that.


I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters. Maybe iPhone can't interpret the GPS coordinates correctly from the car GPS antenna.


I tried the same iPhone X with an Opel Corsa with CarPlay, a Fiat 500 with CarPlay, Jeep Compass with Uconnect CarPlay and a car withSony xav-ax1000 radio with CarPlay. They all worked perfectly fine with GPS apps. None of those car/audio head-unit had a GSM/GPS antenna.


This car or Connect plus provide specific mobile phone tray which optimizes the phone's signal by relaying it through the car's exterior antenna.


So I already did this:

1. iPhone and Car have been rebooted

2. Siri is ON

3. CarPlay isn't restricted by Content & Privacy Restrictions

4. I tried to remove and put back the CarPlay profile.

5. The connection has been checked with different cable.

6. The iPhone firmware has been updated to the last available IOS 12.1.2.

7. IOS 12.0 didn’t work either.

8 Delete and reinstall Apps

9 Restore the phone


I can see other topics with the same problem:

https://discussions.apple.com/thread/8569938

https://www.jlwranglerforums.com/forum/threads/uconnect-carplay-wrong-location.5292/


Has anyone ever seen anything similar?

Posted on Jan 10, 2019 4:39 AM

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Posted on Feb 15, 2020 3:30 PM

Thank you for the information. You were correct. I took my car back to where I purchased my HU and of course “this” was the first time they ever heard of this issue and was trying to blame my iPhone. I read back what you said and asked them move the HU’s GPS antenna to minimize interference. Come to find out that the antenna was connected and tucked behind the HU which is why it always gave the wrong location to my iPhone. After they installed the GPS antenna to the far right corner of the dash, as stipulated in the HU’s installation manual, CarPlay worked perfectly (wired and wireless).


Unbelievable!...that I had to go on this troubleshooting journey bc my installer didn’t install the HU per manufacture’s instructions.


All is well now and CarPlay maps is a great feature on my Pioneer AVH-W4500NEX. I can’t thank you enough.

122 replies

Jan 14, 2019 9:07 AM in response to Leechristian3

No, I tried moving the antenna to the same location under the dash where the factory GPS antenna would be mounted if the car originally had factory navigation. Initially I thought it fixed it, but then as soon as I had everything permanently mounted and the dash reassembled, I encountered the same issue. Back to the drawing board.


One interesting thing about the behavior. Everything will work fine up up until the GPS location just freezes (usually when the car comes to a stop). The car will start again and but the GPS doesn't. Then 1-3 blocks later, the GPS will start to move again, but it is offset by that distance and remains that way until either the car is restarted or eventually it does seem to fully reset. Meanwhile the GPS signal in a diagnostic app I have says that the signal is very strong and accurate within 17 feet (which I think is the norm).


I may try disconnecting the antenna but from that other thread, it doesn't seem like it is really the right solution. Calling Alpine today to see what they say.

Jul 10, 2019 7:09 AM in response to Leechristian3

Brand new Ford F150. iOS 12.3.1 on my phone. Same exact issue. Waze, Google Maps, and Apple Maps all display my location exactly the same place, roughly two miles from where I actually am. Wondering if any other firmware updates for the vehicles in question have helped folks with this issue. Unplugging my phone from USB in the truck make either map program instantly jump to the right location. Plugging USB in again makes location jump right back to the wrong place.

Jul 11, 2019 5:35 PM in response to No Static At All

No Static At All wrote:

Second, yes, I and most in this thread know that CarPlay derives its GPS from the car when on USB, not the phone. So, it is mysterious that, as I specifically wrote (and have others) the GPS in the vehicle is completely accurate using its own navigation screen. It is only when interfacing with CarPlay that things run amok.


Which says the error is in the way the car head end is communicating GPS data to the phone.


Were it the phone, it would never or rarely work, but in fact CarPlay works properly on most systems.


I have no doubt Apple knows about this, but if they code a solution it will be to work around broken in-car systems.

Feb 6, 2020 9:50 AM in response to Leechristian3

I've had the same issue when connecting my iPhone XR to my new head unit, a Pioneer AVH-W4500NEX, via CarPlay. The only way I have found for my iPhone's GPS to not get lost is to:


  1. Disconnect wireless CarPlay and Bluetooth from my head unit. I had to delete the settings completely from the head unit and my phone's wireless and Bluetooth settings.
  2. Once I am outside of my parking garage, I unlock my phone and bring up any map (Apple, Google, or Waze). Once it locks on to my location, I connect to my head unit via cable. CarPlay connects and all is good.


I can live with having my iPhone hardwired to my head unit. Hope this helps.

Feb 13, 2020 5:52 PM in response to Maipu444

Maipu444 wrote:

Update

My GPS started to act up intermittently even if hardwired only as I mentioned above. So now my additional workaround is to disable wireless and Bluetooth on my iPhone in order for my GPS to correctly display my location on any map (Apple, Google or Waze).

This has got to be a bug in IOS and not head units. Seconds after connecting CarPlay via cable and wifi/BT disabled on HU but not on iPhone, location on maps move sometimes 100 feet to miles. It’s like CarPlay enables a GPS chip location override with inaccurate wifi triangulation.


Not true; for one BT can interfere with GPS reception on some vehicles.


  • If your vehicle has wireless CarPlay, the iPhone's GPS chip is completely ignored.
  • If your vehicle has wired CarPlay, the iPhone's GPS chip may be ignored, depending upon what the head unit tells the phone to do.


So you are correct, CarPlay does enable GPS chip location override, the iPhone is getting its information from the vehicle.


If the vehicle supplies incorrect information, the iPhone has no way of knowing that and will use the information it gets.

Mar 3, 2020 6:31 PM in response to Netbug73

I have tried everything with my 2018 Audi Q7 what people have mentioned so far on this forum but nothing worked.


Only temporary solution I have is resetting the location settings which kinda fix the problem for that moment and next time I get inside the car I face the same problem all over again.


It’s frustrating when you have spent 60k on something. I just simply gave up now.



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Apple CarPlay GPS wrong location issue

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