This device is linked to another Apple ID account

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This device is linked to another Apple ID account

So I bought a phone from a person and I reset everything new. Set it up as a new iPhone and signed in with my own iCloud. Then when I went on music to pay for the music services it said "this is device is linked to another Apple ID account" and it had what other people said "can't transfer again after 90 days if I transfer now"? It had a "transfer" button and a "cancel". I hit cancel for now and went on my Apple Music to check if its my account its signed into and it sure is. Is someone's account still linked to this iPhone even though i reset it completely. Why? and how do I remove it. I don't want some other account linked to my phone. That's the whole reason I reset it.

iPhone 7 Plus

Posted on Jan 10, 2019 11:55 PM

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Answer 1

Teddy_B

Community Specialist

Jan 12, 2019 4:59 PM in response to 20macx19

Hi 20macx19,

Thanks for using Apple Support Communities. It sounds like you’re receiving an alert when signing into Apple Music. I’m happy to help. It sounds like the device may not have been erased properly. I suggest following the steps below to make sure it was restored to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Let me know if that helps.

Take care.

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This device is linked to another Apple ID account

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