Snapchat won't install - 'Get' greyed out

I'm trying to install snapchat on my ipod touch but the blue 'get' button is pale, it says 'in-app purchases' underneath and won't install the app. Any ideas why?

iPod Touch (6th Gen)

Posted on Jan 11, 2019 12:04 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2019 6:11 AM

Hello iain5467!


Thank for using the Apple Support Communities!


I see from your post that when you try to download SnapChat the "GET" button is greyed out.


Have you checked your phone for any restriction settings?


Check out this article for more details about content restrictions and how to add or remove them: Use parental controls on your child's iPhone, iPad, and iPod touch


Kindest Regards.

1 reply
Question marked as Top-ranking reply

Jan 13, 2019 6:11 AM in response to iain5467

Hello iain5467!


Thank for using the Apple Support Communities!


I see from your post that when you try to download SnapChat the "GET" button is greyed out.


Have you checked your phone for any restriction settings?


Check out this article for more details about content restrictions and how to add or remove them: Use parental controls on your child's iPhone, iPad, and iPod touch


Kindest Regards.

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Snapchat won't install - 'Get' greyed out

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