Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update Apple ID Setting

Was setting up my new I pad pro. To update Apple ID setting, was promoted to sign in again and enter the password for my Apple ID which I did. But an error message popped up on the screen with the heading "Verification Failed" then beneath the heading the message says "There was an error connecting to the Apple ID server" what does this mean and what should I do?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 11, 2019 1:32 AM

Reply
Question marked as Apple recommended

Do you have access to another WiFi network where you can try? That has worked for several people.




Try a restart.




Restart your iPhone, iPad, or iPod touch




Try a forced restart.




Reset Device

Posted on Jan 11, 2019 6:28 AM

1 reply

Update Apple ID Setting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.