macbook air (2018) not fully shutting down?

Question

macbook air (2018) not fully shutting down?

when I shut down the MacBook Air (2018), not close the lid--actually choose shut down, it does not fully shut down. the trackpad (at the least) is still receiving power as can be verified after pressing it and it "clicks" and then the computer reboots--I can touch any key for that matter and it turns on.

my MacBook Pro (2105)'s trackpad would not "click" if it was powered down because it was not receiving power.

this means that the battery is loosing a charge over time due to some things still receiving power even though they should be powered off.

anyone else have this problem?

MacBook Air (2018 or later)

Posted on Jan 11, 2019 9:43 PM

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Answer 1

Ruskes

Level 4

1,421 points

Jan 11, 2019 10:12 PM in response to James McKinstry

Something is keeping it awake

use pmset - assertions

in Terminal to see what

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Answer 2

Ruskes

Level 4

1,421 points

Jan 11, 2019 10:32 PM in response to James McKinstry

I think there was a typo

Just copy this and paste in terminal

pmset -g assertions

the output should look like this

2019-01-11 23:31:00 -0700 
Assertion status system-wide:
   BackgroundTask                 0
   ApplePushServiceTask           0
   UserIsActive                   1
   PreventUserIdleDisplaySleep    0
   PreventSystemSleep             0
   ExternalMedia                  0
   InternalPreventDisplaySleep    1
   PreventUserIdleSystemSleep     0
   NetworkClientActive            0
Listed by owning process:
   pid 69(powerd): [0x00127042001081bf] 00:02:08 InternalPreventDisplaySleep named: "com.apple.powermanagement.delayDisplayOff" 
	Timeout will fire in 172 secs Action=TimeoutActionTurnOff
   pid 43750(hidd): [0x00123f9a00098c7f] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4295174877.3" 
	Timeout will fire in 900 secs Action=TimeoutActionRelease
No kernel assertions.
Idle sleep preventers: IODisplayWrangler

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Answer 3

Jan 11, 2019 11:05 PM in response to Ruskes

2019-01-12 02:04:04 -0500

Assertion status system-wide:

BackgroundTask 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 1

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 1

NetworkClientActive 0

Listed by owning process:

pid 465(cloudphotosd): [0x0000af43000b8c5c] 00:25:02 BackgroundTask named: "com.apple.cloudphotosd.darkwake.sync"

Details: cloudphotosd darkwake power assertion for initial and large iCPL downloads/uploads

Timeout will fire in 297 secs Action=TimeoutActionTurnOff

pid 2617(VLC): [0x0000b2ee00058cb4] 00:09:22 NoDisplaySleepAssertion named: "VLC media playback"

pid 299(sharingd): [0x0000b4fd00018cde] 00:00:35 PreventUserIdleSystemSleep named: "Handoff"

pid 96(hidd): [0x0000b4e500098cc0] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4295830504.3"

Timeout will fire in 120 secs Action=TimeoutActionRelease

pid 144(coreaudiod): [0x0000af5a00018c29] 00:24:39 PreventUserIdleSystemSleep named: "com.apple.audio.20-3c-ae-c7-7c-f4:output.context.preventuseridlesleep"

Created for PID: 2617.

No kernel assertions.

Idle sleep preventers: IODisplayWrangler

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Answer 4

Jan 26, 2019 9:24 PM in response to James McKinstry

I was told at the apple Genius Bar that they come like this, but that you can turn it off using "sudo nvram autoboot=%00"

unfortunately this did not work and they are now suspecting a hardware issue; which is peculiar as this laptop is only one month old.

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Answer 5

Ruskes

Level 4

1,421 points

Jan 11, 2019 11:21 PM in response to James McKinstry

If you do not mind, it is after midnight for me, so more tomorrow.

Meanwhile turnoff the cloud photos sync

and Sharing

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Answer 6

Fin N

Level 4

1,180 points

Jan 11, 2019 10:04 PM in response to James McKinstry

I have a 2016 MacBook Pro and my trackpad doesn't click when shut down. However, this might have changed with newer computers with better batteries. I'm not 100% sure, but so long as you see the Apple logo startup screen after pressing a key/trackpad, the computer is powered off. If this caused the battery to drain, Apple wouldn't have included the feature.

Hope this helps,

Fin

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Answer 7

Jan 11, 2019 10:13 PM in response to Fin N

it should be turned off. but there is a battery drain when it is "shut down" (it is not huge, but a freshly charged new battery should not be 96% in two days being in "shut down" mode.

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Answer 8

Jan 11, 2019 10:15 PM in response to Ruskes

Usage: pmset <options>

See pmset(1) for details: 'man pmset'

not sure what to do after this

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Answer 9

Jan 25, 2019 3:37 PM in response to James McKinstry

anything else Ruskes?

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Answer 10

Jan 23, 2019 4:20 PM in response to Ruskes

Sorry, I was traveling. I did your suggestion and it still does not sleep, this is the newest list:

Wms-MacBook-Air:~ revenant$ pmset -g assertions

2019-01-24 09:19:41 +0900

Assertion status system-wide:

BackgroundTask 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 1

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 1

NetworkClientActive 0

Listed by owning process:

pid 405(AddressBookSourceSync): [0x00000033000180ed] 00:00:18 PreventUserIdleSystemSleep named: "Address Book Source Sync"

Timeout will fire in 1782 secs Action=TimeoutActionTurnOff

pid 96(hidd): [0x000000170009806d] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968258.3"

Timeout will fire in 120 secs Action=TimeoutActionRelease

pid 75(apsd): [0x00000021000b806e] 00:00:36 ApplePushServiceTask named: "com.apple.apsd-recreatecourierstate-push.apple.com"

pid 75(apsd): [0x0000004300128116] 00:00:02 InteractivePushServiceTask named: "com.apple.apsd-datareceived-push.apple.com"

Timeout will fire in 178 secs Action=TimeoutActionTurnOff

pid 64(mds): [0x0000000f000b8044] 00:00:54 BackgroundTask named: "com.apple.metadata.mds.power"

No kernel assertions.

Idle sleep preventers: IODisplayWrangler

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macbook air (2018) not fully shutting down?

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