Can’t read a book on my iPhone.

From iCloud,I can download and read a book on my iPad but not the same book on my iPhone. It just keeps downloading. Why?

iPhone 6s Plus

Posted on Jan 12, 2019 8:00 AM

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3 replies

Jan 14, 2019 8:41 AM in response to gregmacosko

Hello gregmacosko,


​Thank you for using the Apple Support Communities. I see you might be having an issue reading a book on a device.


Has the book finished downloading since you made this post? If not, there are a few steps that might help.


To clarify, is this a book that you purchased from Apple Books? Or was it from elsewhere?


If you haven't already, a restart of your device is a great place to begin with troubleshooting: Restart your iPhone, iPad, or iPod touch.


If the issue persists after restarting, you might also try downloading the book from a different connection type. If you're currently using Wi-Fi, try switching it off and see if you can download it from a cellular connection. If you're on cellular data already, see if connecting to Wi-Fi makes a difference.


You might also double-check to make sure your iPhone is running the latest software, which is iOS 12.1.2. You can check by tapping Settings > General > About. If you need to update, check out these links: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch.


I hope this helps get you started.


Take care.

Jan 14, 2019 11:30 AM in response to jeremy_v

Thank you Jeremy. I have tried everything you've mentioned. My software is up to date. The book is an ePub file from a friend that I can open on my iPad and my iMac. I have a copy of the file in iCloud that I have first tried to download to my phone, both via wifi and cellular. The download gets to 2% and/or just hangs there. Always same problem. I have a number of books in my Books app that I have opened and read previously on my iPhone, but now I can't download and open them

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Can’t read a book on my iPhone.

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