Can’t read a book on my iPhone.
From iCloud,I can download and read a book on my iPad but not the same book on my iPhone. It just keeps downloading. Why?
iPhone 6s Plus
From iCloud,I can download and read a book on my iPad but not the same book on my iPhone. It just keeps downloading. Why?
iPhone 6s Plus
Hello gregmacosko,
Thank you for using the Apple Support Communities. I see you might be having an issue reading a book on a device.
Has the book finished downloading since you made this post? If not, there are a few steps that might help.
To clarify, is this a book that you purchased from Apple Books? Or was it from elsewhere?
If you haven't already, a restart of your device is a great place to begin with troubleshooting: Restart your iPhone, iPad, or iPod touch.
If the issue persists after restarting, you might also try downloading the book from a different connection type. If you're currently using Wi-Fi, try switching it off and see if you can download it from a cellular connection. If you're on cellular data already, see if connecting to Wi-Fi makes a difference.
You might also double-check to make sure your iPhone is running the latest software, which is iOS 12.1.2. You can check by tapping Settings > General > About. If you need to update, check out these links: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch.
I hope this helps get you started.
Take care.
Hi there gregmacosko,
We appreciate that follow-up information.
It sounds like you've done some great troubleshooting so far. As a test, try tapping Settings > [your name] > iCloud. There, toggle iCloud Drive off, leave it off briefly, and then turn it back. Then, see if you're able to download this file.
Cheers!
Thank you Jeremy. I have tried everything you've mentioned. My software is up to date. The book is an ePub file from a friend that I can open on my iPad and my iMac. I have a copy of the file in iCloud that I have first tried to download to my phone, both via wifi and cellular. The download gets to 2% and/or just hangs there. Always same problem. I have a number of books in my Books app that I have opened and read previously on my iPhone, but now I can't download and open them
Can’t read a book on my iPhone.