tried to update my ipad, couldn't update or restore, the ipad is now locked up with the itunes logo showing, can't shut it down

ipad is locked up

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 12, 2019 12:28 PM

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Jan 12, 2019 12:30 PM in response to Bignick2

First try a forced restart-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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tried to update my ipad, couldn't update or restore, the ipad is now locked up with the itunes logo showing, can't shut it down

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