iPad Pro touch screen intermittent unresponsive

I'm not sure I agree with the assessment that updating over the air when an update is released causes issues. I haven't done an iOS update via iTunes in years now and I typically update when the release is first put out and have yet to EVER experience any issues doing so.

Thank you, I will try this. I use my ipad pro 2nd Gen, 12.9" for drawing constantly and this issue is driving me crazy. I thought with IOS13 it would go away but it hasn't. I noticed that the issue happened both times i rotated the screen while using it yesterday. I will test and report back to see if this could potentially help it. I took it to the apple store today and they said that they couldn't repair it and would have to be replaced for a new one or traded-in for store credit (I'm out of warranty).

I am also facing this issue with my ipad air3. It is intermittently unresponsive to touch. I took to the apple support but to no avail. AFter taking there the issues was resolved for a few days but after upgrading to ios 13.1, I am noticing this unresponsiveness and slow response is back again. I am totally frustrated with this.

Thank you for your prompt reply. I have tried all that. Hard reset several times, upgraded to the latest software and also locked the orientation- but the problem persists. It is intermittent, so sometimes it works just fine, sometimes it needs multiple taps to respond and sometimes I need to wait a few seconds before it responds.

Hi, I think you’re right there might be some software calibration issue too. Since I locked orientation the iPad is doing well, but since this morning I face very faint lags in the touch screen from time to time. Nothing as bad as before, but there’s still something.

Let’s see over the coming days.

Unfortunately, this didn’t solve the issue. With the screen locked the issue still happened while using the iPad. I noticed it froze when leaning forward and changed the angle of the iPad. I will continue to try but sadly the screen orientation lock did not work for me.

I want to know if the iPad Pro failure is exactly the same as my iPad Air 3 failure.

I can work work normally with the iPad. But at irregular intervals there is no touch response for at least 2 seconds. During this times all other functions work fine. This happen to any app independent to portrait or landscape alignment. Also Apple pencil worked fine during this freeze. Even when I push the physical button (fingerprint sensor) I can reach the frozen home screen. But after after a maximum time of 5 seconds the failure is gone.

Do the iPad Pro users have exactly the same problem?

In addition,'

Every single day there are, at least one or two new iPad Pro users reporting this issue in brand new posts here and this has been going on since the beginning of Nov./Dec. 2018, shortly AFTER the release of iOS 12.

Great to learn!

I think, after almost a year, we have found the cause of this, finally.

It's issues with screen orientation hardware/software and the gyroscope.

We all need to alert Apple to this, though so a fix can be looked into by Apple.

This temporary fix doesn't work for older iPads with a Home button.

The Tap to Wake feature isn't available to those iPad models.

That is why the screen orientation lock may work for some older iPad Pro owners affected by this touch screen issue.

My wife’s brand new iPad Pro screen doesn’t work with touch. She can get it back by doing a hard restart, but this only lasts for about 15 minutes and then she has to do another hard restart. The iPad is less than a month old.

And yet, here I am with two iPad Pro 11 (2018) now going on 11 months since they were put in use, neither of which have any touch issues.

This is the mystery. Some people have the issue and some don't at all.

Just an update...

Everything seemed to work better last night after turning off the Shake to Undo feature. Today I am getting unresponsive bouts that last longer than ever.

I did fill out an Apple feedback form. We really need everyone affected to send them official feedback because this needs to be acknowledged and fixed.

I could not agree with you more. I have a new iPad Pro and have had nothing but problems with unresponsive touch issues. I draw using procreate and other adobe apps and it’s constantly unresponsive. I agree that i think its a IOS issue and they need to get it resolved. I am also a die hard apple user and recently have been so disappointed with the quality of their products.

My previous iPad Pro was flawless and i am mad at myself for buying a new one......get your act together apple !!!! When you pay Gucci prices a walmart product is NOT acceptable.

If you toggle OFF Gestures how do you zoom in and out and scroll apps without using your fingers or a generic capacitive stylus, IF you do not use/own an Apple Pencil?

I have an older iPad Pro and prefer my third party Bluetooth stylus, instead of an Apple Pencil, but I only use it for drawing and navigation when I am using the stylus for drawing.

Otherwise, I use my fingers to navigate my iPad and I use finger gestures A LOT when using my tnird party software keyboard.

I do not use a separate Bluetooth keyboard. I prefer the virtual onscreen software keyboard, instead.

So in my reality, I will not be able to toggle the Gestures feature off, at all, IF my iPad Pro developes this touch screen bug.

I can easily toggle OFF the shake to undo/redo feature, but that is about it for me.

I already use and have the touch accomodations active and use the software Home button for many things, so this is always active on my iPad Pro.

I use this to minimise the wear and tear on my iPad's actual Home button.