AirPods light not working

Question

Level 1

11 points

AirPods light not working

When I open my AirPods the green light does not show on the case, when I don’t use my AirPods and the case is closed and when I unlock my phone it connects

when the AirPods are closed

Posted on Jan 14, 2019 8:18 PM

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Answer 1

MoonJ.

Community Specialist

Jan 16, 2019 2:36 PM in response to senith211

Greetings, senith211.

I see that you're having an issue with your Apple AirPods. There appears to be a problem charging them, and they're not connecting with your iPhone correctly. I'm happy to help.

Get help with your AirPods -- Review the information and apply the steps provided in this article.

Take care!

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Answer 2

raina_b22

Community Specialist

Jan 19, 2019 11:53 AM in response to senith211

Thank you for getting back to us, senith211. Since it isn't a charging or connecting issue, please contact Apple Support.

Apple - Support - Product Selection — After selecting this link, choose AirPods > Setup & Usage, then select the method you'd like to speak to them with.

Cheers!

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Answer 3

senith211 Author

Level 1

11 points

Jan 19, 2019 9:08 AM in response to MoonJ.

There is no problem with with the charging. Or connecting. The led light is not working when I open the flap and when the flap is closed it connects to the phone. What can I do?

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Answer 4

senith211 Author

Level 1

11 points

Jan 20, 2019 5:49 AM in response to raina_b22

I can’t get it repaired cause I don’t have an apple store in Sri Lanka so can someone manually tell me what to do

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AirPods light not working

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