I am trying to change my password as I think someone has accessed my account but everytime i login I get automatically logged out before I can make changes to anything.
Please help!
iPhone 7 Plus
What happens when you try to change your payment details? Error message(s)?
Apple ID payment information - change
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
could you see pic I attached to last reply?
If not it says my payment could not be updated
payment was declined please enter a valid payment method information.
But I got an email saying it was changed by when I checked it wasn’t and I can’t update my payment info for my iCloud storage.
I would contact them if that would work but I only get 2 options to schedule a call or call Apple back.
When I try to schedule a call I get an error message saying it can’t schedule my callback try again later.
Try using the form in the first link if you can't call them.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Contact iTunes Support using the links posted above.
No I don’t have access to another wifi. But I logged in via my computer and changed the password so I am hoping that is good enough.
But I still can’t change my payment details.
When ever I try to change payment details it says
Everytime I login to my Apple ID account it logs me straight out!
