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Not downloading

Please help I can't download music. I expect to have all features work when I'm paying full price

Posted on Jan 15, 2019 9:22 AM

1 reply

Jan 17, 2019 6:42 AM in response to Community User

Hello HitherGalaxy,


Thanks for the post in Apple Support Communities. I understand you're having an issue downloading music on Apple Music on Android.


What exactly happens when you try to download music? If you get an error message, what does it say?


Is your Android device fully updated?


Does it help if you restart your phone?


Do you have the same issue on both a Wi-Fi connection and a cellular network?


I hope this helps get you started.


Take care.

Not downloading

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