iPhone 5S does not ring on incoming calls

iPhone 5S does not ring on incoming calls:


- I have checked the silence switch on the outside of phone.

-I have checked the Do Not Disturb is off.


Help please...


Tom K.

Posted on Jan 15, 2019 10:30 AM

Reply
1 reply

Jan 15, 2019 10:55 AM in response to TAK6868

Hey,

First, I think you should try to restart your phone by holding down the power button and then when the 'Slide to power off' screen comes up hold down the home button simultaneously until you see the Apple logo.


If that didn't fix the issue, I would like you to check if any other sounds work -- if they don't then it's probably a hardware issue and you'll have to sort out a visit to the Genius bar.


Or you can chat to Apple support (support.apple.com).

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iPhone 5S does not ring on incoming calls

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