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ashtek Author

Level 1

9 points

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I bought 2 iTunes gift card each one of it 100 usd but when I try to redeem it it’s show me you must enter valid code

whst at I can do regarding to that

iPhone XS

Posted on Jan 15, 2019 12:28 PM

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Answer 1

Best reply

King_Penguin

Level 10

334,150 points

Jan 16, 2019 1:05 AM in response to ashtek

I assume you are in the US.

See : If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support

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Answer 2

ashtek Author

Level 1

9 points

Jan 16, 2019 1:49 AM in response to King_Penguin

No I’m in UAE now but my account North American and the gift card North America

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Answer 3

King_Penguin

Level 10

334,150 points

Jan 16, 2019 2:01 AM in response to ashtek

You cannot use the US store (there is no 'North American') unless you are in the US with a billing address there - Apple can permanently disable accounts for violating the store's terms

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Answer 4

ashtek Author

Level 1

9 points

Jan 16, 2019 2:03 AM in response to King_Penguin

My address in USA and my account is American I’m not violating anything

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Answer 5

King_Penguin

Level 10

334,150 points

Jan 16, 2019 2:11 AM in response to ashtek

Your home is in the US and you are just visiting the UAE ? If that is the case contact US iTunes Support when you get back to the US

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