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Nov 24, 2010 6:39 AM in response to pudjam666by Silberg,I tried your solution and it worked fine, thank you. -
Nov 30, 2010 6:43 PM in response to Arnold Millerby J-Seattle,So frustrating. The worst part is the screen on Apple TV doesn't tell you what you need to do. It seems counter-intuitive since I have had my Apple TV for years. But I think when I recently upgraded the software, my iTunes account is treating it like a new gadget.
I went to iTunes store, then to my account page. There was no warning on that page. But I clicked the payment information button. And there it was! In red text, something like "A new device is trying to access your account". New???? Oh well. So I had to re-enter my three digit credit card code, and it worked fine.
Not the clearest communication.
Jon -
Dec 11, 2010 3:03 PM in response to J-Seattleby Russa,Yep.. checking my payment information on my iTunes account fixed the problem. I had to reenter the security code again.
A few days ago I changed my iTunes account password. I suspect since my AppleTV still used the old password I had to reenter the password on AppleTV and reverify my account payments information on iTunes. -
Dec 17, 2010 10:35 PM in response to Apple Bummedby Paul Schwartz,I just had the same problem tonight. The trick is to re-enter your credit card info in your iTunes account setup. -
Dec 18, 2010 7:50 PM in response to Arnold Millerby tw110,for me it was the code from the credit card itunes wanted..
login to your user account and input the 3 digit code from the back of the card (Mastercard/Visa)
or the 4 digit from the front of the Card (Amex) -
Dec 21, 2010 6:55 AM in response to pudjam666by Timothy Milam,This works if you the verification issue with Apple Tv.... -
Dec 28, 2010 12:39 AM in response to Timothy Milamby explorerhk,I was having the same issue, but I have figured out the issue finally. You need to provide the missing/incorrect information from store in itune program, but you can't do it from apple webpage, this is what I did. -
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Dec 28, 2010 5:01 PM in response to Arnold Millerby Mac Cider,I solved this issue by going to Itunes and updating my account information. The security code was missing from the Credit Card info. -
Dec 28, 2010 11:23 PM in response to dethlockby BJW4100,This worked perfectly for me too! I have the old Apple TV. Thanks! -
Jan 9, 2011 12:34 AM in response to Arnold Millerby Grant Headifen,Seems to be billing related - I solved by going to my account in itunes on computer and updating the billing info - my credit card had expired. -
Jan 9, 2011 3:12 PM in response to Arnold Millerby rszpigel,I've had the same problem as most of you... rebooting numerous times did not work. Then I logged in my account through the iTunes software and did the payment info again, just as it was before. It's working since then. -
Jan 9, 2011 5:11 PM in response to Arnold Millerby pinarellorider,Most of you should go to the edit payment option and turn off the credit card and use iTunes cards like the rest
of us who are not getting hacked or leaving yourself wide open for the next intrusion. -
Jan 22, 2011 12:25 PM in response to Arnold Millerby Bill San diego,apparently verification required is a secret code that means go to your apple account and key in additional info about your credit card. I THOUGHT APPLE WAS BETTER THAN THIS---VERY DISAPPOINTED. -
Jan 22, 2011 12:30 PM in response to Bill San diegoby vazandrew,There is missing information that needs to be keyed in. How is it a secret code, it's telling you it needs to verify because it doesn't have all the applicable info.