Software update won't even load

When trying to update my iphone i go into settings and select software update but it never even loads what updates are available. Does anyone know why this is or how i can change it?

iPhone SE

Posted on Jan 16, 2019 10:48 AM

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Question marked as Top-ranking reply

Posted on Jan 18, 2019 8:57 AM

Hello chloescarano,


Thank you for using Apple Support Communities! I understand from the information you provided that you’re unable to update your iPhone; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


Get help with over-the-air iOS updates


If after following these steps you still have issues updating over-the-air, you can try updating via iTunes:


Update your iPhone, iPad, or iPod touch


I hope these steps help.


Best Regards.

1 reply
Question marked as Top-ranking reply

Jan 18, 2019 8:57 AM in response to chloescarano

Hello chloescarano,


Thank you for using Apple Support Communities! I understand from the information you provided that you’re unable to update your iPhone; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


Get help with over-the-air iOS updates


If after following these steps you still have issues updating over-the-air, you can try updating via iTunes:


Update your iPhone, iPad, or iPod touch


I hope these steps help.


Best Regards.

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Software update won't even load

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