Color profile issue with MSI Radeon RX 560 128-bit 4GB GDRR5 in my Mac Pro (Mid 2010) running OS 10.13.6. The screen colors are very muted with a purple hue.

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Color profile issue with MSI Radeon RX 560 128-bit 4GB GDRR5 in my Mac Pro (Mid 2010) running OS 10.13.6. The screen colors are very muted with a purple hue.

Just installed the Apple recommended new MSI Radeon RX 560 128-bit 4GB GDRR5 in my Mac Pro (Mid 2010) running HighSierra, OS 10.13.6. The color profile is way off. The screen colors are very muted with a purple hue. I tried this card on two different monitors with the same exact result. Also, same result when installed in a different PCI slot. My older ATI Radeon HD 5770 does not have this problem. Second card identical card from MSI produced identical result.

Mac Pro

Posted on Jan 18, 2019 9:48 AM

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Answer 1

rodcomm Author

Level 1

8 points

Jan 18, 2019 2:36 PM in response to rodcomm

Thanks for everyone's help.

MSI technical support got back to me and suggested that I RMA this card which I intend to do.

To replace it, I've ordered a used MSI Radeon HD 7870 2GB OC for Mac Pro. Hopefully, this will be plug and play with Apple EFI boot screen from the DVI port as stated by the vendor. The vendor also claimed that this card supports metal.

So, I'm hopeful. :-)

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Answer 2

BDAqua

Level 10

250,253 points

Jan 18, 2019 10:31 AM in response to rodcomm

Did you adjust the white point & such?

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Answer 3

rodcomm Author

Level 1

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Jan 18, 2019 10:28 AM in response to Eau Rouge

This is the second one I got from MSI with the same exact colors on the screen. Extremely muted with a heavy purple cast. Impossible to use the screen even for writing since the contrast is so poor.

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Answer 4

rodcomm Author

Level 1

8 points

Jan 18, 2019 11:45 AM in response to BDAqua

Yes.

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Answer 5

rodcomm Author

Level 1

8 points

Jan 18, 2019 10:26 AM in response to BDAqua

Thanks. The AMD Radeon control panel does not appear to be available for Mac. I did use the System Preferences Color Calibrations but it did not help - the color profile is very far off and extremely muted. I can't even see what I am doing with Photoshop control panels on this screen.

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