Printing Problem with Adobe Acrobat Reader DC

Have 2 iMac Computers, both Retina

4K, 21.5-inch, 2017.  Both running MacOS Mojave 10.14.2.  Both running

Adobe Acrobat Reader DC verision 2019.010.20069. Both using the same

network printers HP Color LaserJet M452dw, and a HP LaserJet 400 M401n2.

 

When

I open a PDF and try to print to either printer, the top portion of the

PDF prints, but a portion on the bottom does not and has a lot of empty

square boxes  mixed in with some text.

 

If I email the PDF to the other computer, open it, I can print with no problem.

 

Removed the Reader app and reinstalled and the problem is not resolved.

 

I

did notice each computer does have different settings in the Adobe

advanced print  setup dialog box.  The computer that prints correctly

has Language Level 3, and the computer not printing correctly is

Language Level 2 which I am unable to change.

 

Here is a screenshot of the corrupted print.

iMac Line (2012 and Later)

Posted on Jan 18, 2019 12:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2019 11:28 AM

Resolved myself.  On the one computer not printing correctly, I deleted

both printers and then reinstalled them using the shared network

printers.  Now everything prints correctly.

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Printing Problem with Adobe Acrobat Reader DC

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