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Trouble charging iPhone 7

I have an iphone 7 that is not charging, but the headphones work fine.


I tried using multiple chargers, and even friends’ chargers/outlets, and still no luck even though they can charge their phones with no issue.


I saw online cleaning the port helps, but I haven’t had any luck with this solution. I had no issues charging today until I tried to charge it tonight.


Any suggestions would be appreciate!

iPhone 7

Posted on Jan 18, 2019 4:23 PM

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Question marked as Best answer

Given the troubleshooting you have done I suspect a hardware failure. Make a Genius Bar appointment and have it checked out-->Genius Bar Reservation and Apple Support Options - Apple

Posted on Jan 18, 2019 4:31 PM

2 replies

Trouble charging iPhone 7

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