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missing store app

if the app store app is off your iPad how do you get it back


iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 19, 2019 9:59 AM

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Question marked as Best reply

Posted on Jan 19, 2019 10:12 AM

Check to see if the App has been moved off the expected Home Screen - or to an unexpected App group/folder. You can use the Search feature (swipe down from the centre of any Home Screen) to confirm if the App is present.


You may also want to check your Restrictions settings (Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases) to ensure that Installing Apps and Deleting Apps are both set to Allow.


If not installed, open the App Store - search for the Apple App Store - then install as your would for any other App.


Hope you find this helpful in resolving your issue.

1 reply
Question marked as Best reply

Jan 19, 2019 10:12 AM in response to pattycake211

Check to see if the App has been moved off the expected Home Screen - or to an unexpected App group/folder. You can use the Search feature (swipe down from the centre of any Home Screen) to confirm if the App is present.


You may also want to check your Restrictions settings (Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases) to ensure that Installing Apps and Deleting Apps are both set to Allow.


If not installed, open the App Store - search for the Apple App Store - then install as your would for any other App.


Hope you find this helpful in resolving your issue.

missing store app

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