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wh

Why is it asking me my security questions in (I think) Chinese? I cant read it.


Im trying to log in on my non-iphone smartphone browser screen, but it doesnt have a suitable option to select in this help screen.


Im trying to log in because i received emails saying my password was changed and security questions updated, which I did not do. Ive since reset my password.

iPhone 7

Posted on Jan 20, 2019 1:38 AM

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Question marked as Apple recommended

Can you change the security questions?


Apple ID - If you forgot the answers to your Apple ID security questions


If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Posted on Jan 20, 2019 6:17 AM

3 replies
Question marked as Apple recommended

Jan 20, 2019 6:17 AM in response to Mojo1981

Can you change the security questions?


Apple ID - If you forgot the answers to your Apple ID security questions


If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



wh

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