I was charged 12.99 3 times and I don’t have tidal any more

Have you checked your subscriptions?

Purchases - View, change, or cancel your subscriptions

Purchases - Subscriptions not billed through Apple 

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 

iTunes Support

iTunes Support – world wide