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User profile for user: nikysia93
nikysia93 Author
User level: Level 1
4 points

No possibility of canceling subscription to Apple Music

Dear all !

There is a problem with my subscription (Apple Music). I have canceled trial subscription in time but it is still trying to withdraw the money from my card. Please help, i realle need it.

iPhone 5s

Posted on Jan 21, 2019 2:32 AM

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User profile for user: rit_ind
rit_ind
User level: Level 1
15 points

Posted on Jan 21, 2019 3:55 AM

Did you try to cancel the subscription from iTunes. Follow the below steps and see if it helps...


  1. Open the iTunes app on your iPhone.
  2. Scroll to the bottom of the screen and tap the Apple ID button.
  3. Select View Apple ID.
  4. Enter your Apple ID password or authorize with Touch ID.
  5. Tap the Subscriptions button.
  6. Tap Apple Music.
  7. Press Cancel Subscription.
  8. Tap Confirm.


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User profile for user: rit_ind
rit_ind
User level: Level 1
15 points

Jan 21, 2019 3:55 AM in response to nikysia93

Did you try to cancel the subscription from iTunes. Follow the below steps and see if it helps...


  1. Open the iTunes app on your iPhone.
  2. Scroll to the bottom of the screen and tap the Apple ID button.
  3. Select View Apple ID.
  4. Enter your Apple ID password or authorize with Touch ID.
  5. Tap the Subscriptions button.
  6. Tap Apple Music.
  7. Press Cancel Subscription.
  8. Tap Confirm.


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No possibility of canceling subscription to Apple Music

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