iPod says "OK to disconnect" but appears frozen

How to reset/restart?

iPod Classic

Posted on Jan 21, 2019 6:21 AM

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Question marked as Top-ranking reply

Posted on Feb 21, 2019 6:39 AM

Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots.


See Corrupt iPod Classic - Apple Community. What are your HDD stats?


tt2

4 replies

Jan 22, 2019 8:31 AM in response to William Kussmaul

Hello William Kussmaul,


Thank you for using Apple Support Communities! I understand that your iPod is frozen when attempting to disconnect it from your computer. You've come to the right place for help.


Try the steps in the following support article and let us know if there's any change after:


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Cheers!

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iPod says "OK to disconnect" but appears frozen

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