You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restore from iTunes request after update

After the new update the iPhone 6s Plus screen is black with restore iPhone to iTunes. It was never backed up to iTunes. How do I do this?

iPhone 6s Plus

Posted on Jan 21, 2019 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2019 11:46 AM

It's in recovery mode. You need to plug it into your computer to restore iOS. Something went wrong during the update.

Once you do that, you can restore your iCloud backup, assuming you have one.

1 reply

Restore from iTunes request after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.