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Apple watch series 4 stop recieving phone calls while phone is off.

Apple watch series 4 stop recieving phone calls while phone is off do anyone have a resolution ? i have been dealing with apple tech support for momths still no answers. 

Posted on Jan 21, 2019 12:43 PM

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Posted on Jan 21, 2019 12:47 PM

Should we assume that you have the cellular model and that you have activated it on your cellular plan?


Why are you turning your phone off at all? Do you see the same behavior if the phone is on, but in Airplane mode?

6 replies

Jan 21, 2019 12:53 PM in response to Dougb254

If your watch is the GPS version without cellular this is working as designed, because it makes all its external communication via the paired iPhone. If you have the LTE version of Apple Watch please start with the easy stuff by checking the cellular connection when the iPhone is powered off. Swipe up for control center and check the connection status indicator top left of the screen. If it shows a cellular connection has been made you could also try making an outward call from the watch, to see if the blockage is both directions or only one way.


Let us know what you find, you are our remote eyes.

Apple watch series 4 stop recieving phone calls while phone is off.

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