I keep getting error 11571 from iTunes. It seems to go away, then pops back up later. How to fix?

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nr706 Author

Level 1

27 points

I keep getting error 11571 from iTunes. It seems to go away, then pops back up later. How to fix?

Mac mini 2018 or later

Posted on Jan 21, 2019 2:00 PM

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Answer 1

brenden dv

Community Specialist

Jan 22, 2019 4:23 PM in response to nr706

Hi nr706,

Thanks for the update on the steps you've tried. Since your issue persists, let's go ahead and reach out to Apple Support for additional assistance. They can be reached here: Contact Support

Best Regards.

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Answer 2

nr706 Author

Level 1

27 points

Jan 22, 2019 3:29 PM in response to Community User

Thanks. I think I've tried everything of that link already. The message has no steps or more information to click on. The version of iTunes is the one bundled with Mac OS Mojave 10.14.2, iTunes 12.9.2.5, which I believe are the most up-to-date versions. There's no security blocking software, other than occasionally running a scan in Malwarebytes. It continues to happen after restarts. And it's not listed on the "look up the error code or alert message" link. So, anything I'm missing? I'd like to get rid of the recurring error messages.

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Answer 3

Jan 22, 2019 2:34 PM in response to nr706

Hi nr706,

Thanks for reaching out in Apple Support Communities! I understand you keep getting error 11571 from iTunes. I'm happy to help you in any way possible. There are several things that could cause iTunes errors. Let's try the steps in this article to resolve your issue: If you see an error in iTunes on your Mac or PC

I hope these steps work out for you. Thanks for using the Apple Support Communities, and have a great day!

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I keep getting error 11571 from iTunes. It seems to go away, then pops back up later. How to fix?

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