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User profile for user: Irenea330
Irenea330 Author
User level: Level 1
5 points

Activity app stopped working

I have a new Apple Watch. Not even a month old. Activity app stopped working on phone or watch a few days ago. I don’t know how to get it up and going again

iPhone XS

Posted on Jan 22, 2019 9:39 PM

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User profile for user: Branta_uk
Branta_uk
User level: Level 7
32,434 points

Posted on Jan 23, 2019 3:53 AM

First attempt is probably a forced reset (reboot) on the watch and its paired iPhone. If that doesn’t work I would normally suggest unpairing then pair again to reload the software, but Apple released a software update yesterday for both Watch and iPhone, so update both to iOS12.1.3 and WatchOS 5.1.3, and see if that fixes anything.

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User profile for user: Branta_uk
Branta_uk
User level: Level 7
32,434 points

Jan 23, 2019 3:53 AM in response to Irenea330

First attempt is probably a forced reset (reboot) on the watch and its paired iPhone. If that doesn’t work I would normally suggest unpairing then pair again to reload the software, but Apple released a software update yesterday for both Watch and iPhone, so update both to iOS12.1.3 and WatchOS 5.1.3, and see if that fixes anything.

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Activity app stopped working

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