You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I got the fake apple email to confirm my purchase and accidentally provided some of my personal information on their site. What can I do?

I opened an email to looks like from real Apple which confirms my recent purchase (unknown game) with my Apple ID which is game. It comes with pdf and has a link to cancel that purchase. I accidentally went to that site which really looks like an Apple again and provided some of my personal information. I realized something is weird and stopped. I did not go to the end or submit anything , but I input some of my personal information. I checked my purchase history on my iphone which I did not know this feature and realized that I never purchased that game which was shown on the email. So I was fished. I changed my apple password. But what should I do next? I input the information on my iphone.

iPhone 8

Posted on Jan 23, 2019 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2019 6:28 AM

Depending on how much personal info you gave them, change your Apple ID and call credit card companies to reissue with new numbers.

Apple will never initiate contact with you. It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

6 replies
Question marked as Top-ranking reply

Jan 23, 2019 6:28 AM in response to Tarako1212

Depending on how much personal info you gave them, change your Apple ID and call credit card companies to reissue with new numbers.

Apple will never initiate contact with you. It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

I got the fake apple email to confirm my purchase and accidentally provided some of my personal information on their site. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.