The manual for the Watch 3 says I should be able to view the stats from my pool swim workout on my iPhone--laps swam, heart rate, time and distance. None of that appears on my iPhone. Nor do I see stats under Heart either. I've checked all the iPhone settings for location, etc., and they are all turned on. Why can't I access the stat activity?--Sarah
Hello Samsarasarah,
I understand that you are having an issue viewing your workouts on your iPhone. I'm happy to help you find a resolution.
Here are a few resources that will assist you with troubleshooting:
Work out with your Apple Watch
Get the most accurate measurements using your Apple Watch
If you have any issues after reviewing the link, please let us know.
Have a great day!
I read the above information, and learned that on my iPhone some things are missing: under Activity, THERE IS NO WORKOUTS TAB!!!!!! Obviously, I can't see my swimming workout results because there is no tab to click on! WHY??? Also, I can't check my Workout History, because nothing comes up--no calendar of history.
Just in case, I downloaded the most recent software OS available, 5.1.3. It didn't change anything. Do I need to return this brand new watch?? Is there a software fix??????
-A Very Frustrated Swimmer,
Sarah
Adding to the above reply: on my iPhone, under My Watch, there is a button for Workout. Under that, there is Workout View. When that button is pressed, I can click on Metrics and then on Pool Swim. The categories show up there: Duration, Active Calories, Laps, Distance, Average Pace. This is exactly the information I want to see, after a swim. But nothing shows up there. No stats are given! Why?
Grateful if you can help solve this for me,
Sarah
I'm trying to post screen shots, but I keep getting the message to keep the post under 5,000 characters. Whatever that means in terms of photos.
How did you manage to get that picture posted of your Workouts? In any case, I can't see any of those things on my iPhone. Jealous. Angry! Thanks for trying to help.
Sarah
That is exactly the App I pressed to get the two screen shots--the total of which is what appears under that app. Something is missing there, if you are able to get that display of January Workouts. Do you access that display through Activity? If so, what is the category? I don't have it. -Sarah
Have you looked on in the activity app? And selected workouts? Ta
Can you post a screen shot of your activity page like the one I have? Ta
W when you post a reply you see a camera icon on the bottom left of the box. Tap that and select photo library. Ta
Screen shot of Workout Metrics, and two of Activity.
Ok I see the issue. That is your watch app on the phone. There is an app called Activity it can identify by the three excercise rings. Ta
No that’s the Watch app see this below. Search in your search bar. Ta
That one. Ta
Yes, that is what I did first (see the first reply I made above). On my iPhone, NO TAB appears under "Activity" for "Workouts." A "Workout" tab DOES appear under the general category of "My Watch." But as stated in my second reply, when "Workout View" is pressed, and then "Metrics," and then "Pool Swim," the right categories are all there, but are empty of any information, any stats. What is the glitch?
Thanks,
Sarah
Hello Samsarasarah,
Thank you for reaching back out to us regarding your Apple Watch issue.
We would recommend that you try the troubleshooting step list here:
Get help with your Apple Watch
If it is still having an issue after trying these steps, please contact Apple Support.
Have a great day!
Thank you!!!!!! I didn't know there was a separate App for Activity on my phone--there was no explanation of that in the literature anywhere and I don't normally look through the phone Apps (there are a lot)-- they kept directing you to the Watch App and what apps show up there!
I am really grateful to you! I was beginning to think I wouldn't find a solution. It's so simple, yet so NOT, if you don't know what/where to look! My stats from today are all there: the laps, the yards, the splits, the average pace, heart rate, the whole shebang! Thank you again....
Sarah
How do I view the details of my swim workout stats on the iPhone? No stats appear under Activity or Workout.
