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Apple Music playing library

My Apple Music won’t play the library songs. I’ve shut the phone down and removed the app and re-installed it.

iPhone 6 Plus

Posted on Jan 23, 2019 2:30 PM

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Question marked as Best answer

Hello Ross_SS,


Thank you for using Apple Support Communities!


I understand from your post that you are not able to play the songs in your Apple Music library. While you have powered your iPhone off and removed the Music app and then reinstalled it, the issue persists. In addition to the steps you have already completed, I recommend signing out of the iTunes and App Store and toggling iCloud Music Library off and then on again.


Tap Settings > iTunes and App Stores > Apple ID > Sign Out, then sign back in. Then go to Settings > Music > iCloud Music Library. Slide the switch to off then back on again.


Best Regards.

Posted on Jan 24, 2019 3:41 PM

2 replies
Question marked as Best answer

Jan 24, 2019 3:41 PM in response to Ross_SS

Hello Ross_SS,


Thank you for using Apple Support Communities!


I understand from your post that you are not able to play the songs in your Apple Music library. While you have powered your iPhone off and removed the Music app and then reinstalled it, the issue persists. In addition to the steps you have already completed, I recommend signing out of the iTunes and App Store and toggling iCloud Music Library off and then on again.


Tap Settings > iTunes and App Stores > Apple ID > Sign Out, then sign back in. Then go to Settings > Music > iCloud Music Library. Slide the switch to off then back on again.


Best Regards.

Apple Music playing library

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