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Emails

I have been getting emails from apple saying I need to update my account or it will be permanently locked. I have gotten several of there emails but the address sending them is (do-not-replyappleautomailservice68085JXcVGABrH@6808544351.mail-networkbox10.business) I’m under the assumption if the email was truly coming from apple it would have a @applesupport.com or something along these lines. So I’m passing the question off, phishing attempt?

Posted on Jan 23, 2019 2:32 PM

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Posted on Jan 23, 2019 2:34 PM

Phishing.


Apple won't send you an email/text telling you your account is disabled. You will find out the next time you try to log in somewhere.



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.




 reportphishing@apple.com

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Question marked as Best reply

Jan 23, 2019 2:34 PM in response to Apple578

Phishing.


Apple won't send you an email/text telling you your account is disabled. You will find out the next time you try to log in somewhere.



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.




 reportphishing@apple.com

Emails

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