I recently got an XS Max and the front camera is very blurry and not sharp at all. It is zoomed in as well. This is very frustrating because I recently returned the iPhone XR for the EXACT same reason. It is not just no snapchat, it is on the actual camera app as well. How do I fix this? I updated snapchat thinking it would help the snapchat quality and it did not although I was told that would fix it. This is very frustrating.
iPhone XS
Make a genius bar appointment at your nearest Apple Store to get it looked at. This is not normal.
I have the exact same issue with an iPhone XS. Front camera produces totally unacceptable pictures with smeared and pixelated pictures. My selfies look like a vax doll face. This was supposed to be fixed in an update so I have waited for that but nothing have changed in the updates so far (running latest iOS). My daughter have an iPhone X with same settings for camera etc. and that phone produces stellar pictures. The difference is night and day. Incredible that such a fault can pass QA testing.
It's not a fault, it's that you don't like the photos it's producing.
Apple may adjust the parameters of the camera in a future release but they are under no obligation to.
You can voice your concerns here:
iPhone XS Max front camera quality HORRIBLE
