key came off and won't go back on

The key to make my volume go down got stuck and i tried to spray it with compressed air and nothing helped. One website said to pop the button off so i did then now it won't go back on.

Mac Pro

Posted on Jan 24, 2019 11:44 AM

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3 replies

Jan 25, 2019 1:32 PM in response to kaitlynstlaurent

Hi there, Kaitlyn,


Thanks for stopping by the Apple Support Communities. I understand from your post that your volume key wasn't working, and has been removed. Now it won't go back on. I'm happy to provide you with some information.


Based on what you've described, I'd recommend taking your computer into an Apple Store or Apple Authorized Service Provider to have it physically inspected. Once a Genius or Apple-certified technician has had an opportunity to inspect the keyboard, they can let you know what options are available to fix it.


You can find your nearest store, get contact information, and set reservations here: Apple - Find Locations.


To get more information and review your options, you are also welcome to get in touch with Apple Support directly: Contact Apple Support.


Have a great day!

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key came off and won't go back on

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