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wrong apple id

Once I use wrong email in creating Apple ID. It wasn't my email but it was very simillar, and now I see that my Apple ID is locked because of security, and I can restart it but it isn't my email and my iPod was activated by this wrong email and now I don't know what should I do?

iPod Touch (6th Gen)

Posted on Jan 25, 2019 7:00 AM

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Question marked as Best reply

Posted on Jan 25, 2019 7:41 AM

Have a copy of the original purchase receipt with the serial number for the iPod when you contact Apple ID Support.


Apple ID is locked or disabled




If you have changed your password, have you followed the steps in this article?




What to do after you change your Apple ID or password - Apple Support     




If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Best reply

Jan 25, 2019 7:41 AM in response to KarolinaPolska

Have a copy of the original purchase receipt with the serial number for the iPod when you contact Apple ID Support.


Apple ID is locked or disabled




If you have changed your password, have you followed the steps in this article?




What to do after you change your Apple ID or password - Apple Support     




If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



wrong apple id

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