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itunes

i was charged $128.39 on a subscription i did not do how can i refund my money.

iPad Pro, 12

Posted on Jan 25, 2019 10:28 AM

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Question marked as Apple recommended

You are seeing this charge on your iTunes account's purchase history, not on a phishing email ?


If it is on your iTunes account (I assume you've already stopped its auto-renewal if you no longer want it) then purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

Posted on Jan 26, 2019 2:23 AM

1 reply
Question marked as Apple recommended

Jan 26, 2019 2:23 AM in response to makayla182

You are seeing this charge on your iTunes account's purchase history, not on a phishing email ?


If it is on your iTunes account (I assume you've already stopped its auto-renewal if you no longer want it) then purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

itunes

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