why does my apps go weird on my ipad air

Hello all, i have been trying to work out why my apps on my ipad go weird as shown in image, does any get this? I believe it's a bug?

iPad Air, 12

Posted on Jan 25, 2019 2:42 PM

Reply
5 replies

Jan 26, 2019 3:45 PM in response to jamieb452

Hello jamieb452,


Thank you for using Apple Support Communities! I understand from the information you provided that your apps are acting weird. ; I'd like to help.


First, close all of your apps and restart the phone.

The next step we’d like to try is resetting all of your device settings back to their defaults. Keep in mind this will revert all settings that you've customized or changed (including things like your Wallpaper and alarms). This means you may need to reconfigure some of those settings including network settings (so be sure you have your Wi-Fi password handy).

 

Before we do this step, it’s always a good idea to be sure you have a recent backup of your device. You can learn more about backing up your data and settings here: About backups for iOS devices


You can reset all settings by navigating to Settings > General > Reset All Settings.


I hope this helps and thanks for Thanks for using the Apple Support Communities, and have a great day! 








Best Regards.

Jan 27, 2019 6:14 AM in response to jamieb452

Hello again jamieb452,


Thanks for the update. If you have a current backup of your phone, you can restore your phone to factory settings to ensure resolution. Once you've confirmed the issue is resolved, feel free to restore your backup on the phone. Linked below are articles to guide you on the above processes:


How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings

Restore your iPhone, iPad, or iPod touch from a backup



Cheers!

Jan 27, 2019 7:44 AM in response to Joseph_S.

I believe you ment Ipad, and i’ve done all there is to fix the issue, even by clearing the memory cache that could have caused it from old versions etc, I am a I.T professional myself, I work on Linux, Windows and mac, but this bug has to be reported to be fixed in next update due to it not exactly having the stable quailty you’d expect in a product such as the Ipad.

Jan 31, 2019 12:38 PM in response to jamieb452

Hello jamieb452,


Thanks for updating me on the steps you've already taken. You've done a great job troubleshooting this issue. I would recommend contacting Apple Support for additional assistance with this issue since the steps we've provided didn't resolve your issue. You can reach them here: Contact Apple Support


Cheers.

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why does my apps go weird on my ipad air

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