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My Apple Watch not getting charged or starting,

My Apple Watch not getting charged or starting, it appears to be dead.


i had resentky aupdated the software and it was working fine. A week back I forgot take the watch to work and now when I am back home, I am trying to recharge it for couple of hours, still the watch looks dead. I tried resetting as per the form, but still it shows dead.


Please advice what to do, I love this watch and with great savings I bought it.


thanks


Rajesh Jibi


Apple Watch Series 2, 4

Posted on Jan 26, 2019 11:30 AM

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Question marked as Best reply

Posted on Jan 29, 2019 2:55 PM

It sounds like your watch battery is discharged and unable to power the watch. A sudden failure to charge is unusual. More often you would expect to see some warning by noticeable reductions in battery life before it fails completely, so I suggest you check your charger is working. You probably have more than one USB power adapter available to test by substituting a known good unit but the magnetic cable might be more difficult to test.


Also see support document If your Apple Watch won't charge or it won't turn on - Apple Support for Apple’s official good ideas and recommendations.

4 replies
Question marked as Best reply

Jan 29, 2019 2:55 PM in response to rajeshjibi

It sounds like your watch battery is discharged and unable to power the watch. A sudden failure to charge is unusual. More often you would expect to see some warning by noticeable reductions in battery life before it fails completely, so I suggest you check your charger is working. You probably have more than one USB power adapter available to test by substituting a known good unit but the magnetic cable might be more difficult to test.


Also see support document If your Apple Watch won't charge or it won't turn on - Apple Support for Apple’s official good ideas and recommendations.

Jan 29, 2019 8:32 AM in response to julieda

Good day Sir / Madam,


In reference to your posted suggestion, I had pressed both crown and Side button simultaneously for more then 9 minutes but nothing is happening, it is not getting reseted or the apple logo is appearing on screen.


I am am so worried and disappointed, with quality of Apple Watch, which just gaveup it’s operations just within 2 years of use with atmost care.

It was desire to have an Apple Watch and proud to own one. Too sad that it just stopped working, even unable to charges.


Please post your suggestion support for further course of action.


Regards,


Rajesh Jibi

Jan 30, 2019 12:58 AM in response to Branta_uk

Good day Sir / Madam,


Much thanks for the feedback.


The problem still persist and strongly understand its a software issue.

Yesterday night, i again tried few attempt charge my apple watch with the hope of getting back my watch operational. it so happened, after about 20 minutes on watch charger left alone, the green initial charging menu started blinking on screen and further after around 10 mins it was prompt. I left it along to get it charged and it followed operation as normal charging and the watch started functioning normally then, it was joyful moment to thank God.


Later, paring with my iPhone understand software update is now available (5.1.3), during the process of updating the lates software (5.1.3), in between the apple logo appeared few times and the watch switched off by it self. I tried restarting it by pressing the side button and the crown button, its not switching on. In view of these proceedings of action i suspect a software issue rather a hardware problem / malfunction.


Now that i am unable to carry out software update since my watch is not getting power on, back to square one.


Appreciate your further guidance in resolving this issue. Please note, i tried restarting the watch several times but nothing is happening, not even the apple logo is displayed, a dead look.


Best regards,


Capt. Rajesh Jibi




My Apple Watch not getting charged or starting,

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