face id is disabled. how do i fix it?

my face id is disabled and it’s making me mad and i would like to know how to fix it

iPhone XS Max, 12

Posted on Jan 26, 2019 8:53 PM

Reply
1 reply

Jan 27, 2019 1:08 AM in response to haylan64

You have not mentioned iPhone Model and iOS.


Check that nothing is covering the TrueDepth camera

Make sure that the TrueDepth camera on your iPhone or iPad isn't covered with a case or a screen protector. Also, check if there’s residue or dirt covering the TrueDepth camera.

If you're using an iPad in landscape orientation, make sure that your finger or palm isn't covering the TrueDepth camera. If it is, you might see an alert at the top of the screen that says "Camera covered" with an arrow pointing at the TrueDepth camera.


If Face ID isn't working on your iPhone or iPad Pro - Apple Support

https://support.apple.com/en-in/HT208114


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face id is disabled. how do i fix it?

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