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Behringer UMC404HD interface not connecting

Hi, I have recently bought a new Behringer U-Phoria UMC404HD interface and have followed the setup videos and the quick set up guide to connect it to my mac (which is running High Sierra) however I cannot seem to find the device in Audio Midi Setup or even registering in System Information>Hardware>USB.


The device states that it does not need any drivers to work on Mac and that it is class-compliant.


Does anybody have any ideas on what I may be able to try to get this working?


Thanks.

MacBook Pro 13", 10.13

Posted on Jan 27, 2019 8:31 AM

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Jan 27, 2019 9:33 AM in response to BDAqua

Hmmm, okay - thank you!


I have used the cable with other interface which has worked and also tried a different cable with it and not had any success!


Very frustrating as I it came new today, looks like I'll be sending it back.


Thank you for your help.

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Behringer UMC404HD interface not connecting

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