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reset my iphone 7

im trying to reset my iphone 7 but it just froze how can i reset it to the factory ?



iPhone 7, 12

Posted on Jan 27, 2019 10:09 PM

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Question marked as Best reply

Posted on Jan 27, 2019 10:21 PM

Try Hard Rest

Force close the Phone app and restart: You can close the Phone app and restart again. Do not worry, this will not delete anything. Here is how:

    • iPhone X: Unlock your device and swipe up. Now you will see the most recently used apps. Find the Phone app, and touch and hold the up and press the red minus (-) icon to close. Then tap the Phone icon and open the Phone app. 
    • iPhone 8 and earlier models: Double press the home button. Then find the Phone app and swipe up on the Phone app card to close it.


Once it restarts.


Settings > General > Reset > Erase All Contents and Settings

1 reply
Question marked as Best reply

Jan 27, 2019 10:21 PM in response to stella164

Try Hard Rest

Force close the Phone app and restart: You can close the Phone app and restart again. Do not worry, this will not delete anything. Here is how:

    • iPhone X: Unlock your device and swipe up. Now you will see the most recently used apps. Find the Phone app, and touch and hold the up and press the red minus (-) icon to close. Then tap the Phone icon and open the Phone app. 
    • iPhone 8 and earlier models: Double press the home button. Then find the Phone app and swipe up on the Phone app card to close it.


Once it restarts.


Settings > General > Reset > Erase All Contents and Settings

reset my iphone 7

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