What is, "PKInstallSandbox.hzuu.Jg"?

Question

Level 1

8 points

What is, "PKInstallSandbox.hzuu.Jg"?

Every time I try to clean my MacBook I get the message that "PKInstallSandbox.hzuu.Jg" can't be removed because it is running in the background. When I do a search on Yahoo, Google and Safari nothing is found to identify this PKInstallSandbox.hzuu.Jg and this is very perplexing. My computer is running slowly and wonder if this may be the root of the problem. Still, I can't uninstall because I can't find it in Finder when I do a search; again no matches and nothing is found.

MacBook Pro 13", 10.12

Posted on Jan 28, 2019 3:48 AM

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Answer 1

etresoft

Level 9

57,104 points

Jan 28, 2019 5:07 AM in response to vikivix43

It is adware. I suggest you remove it with MalwareBytes.

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Answer 2

stedman1

Level 10

265,258 points

Jan 28, 2019 5:57 AM in response to vikivix43

No, MalwareBytes does not install AdWare. Do NOT download MalwareBytes from anywhere other than the developers site.

Yes, the process will slow your computer.

No, CCCleaner will not remove it.

https://www.malwarebytes.com/mac/

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Answer 3

vikivix43 Author

Level 1

8 points

Jan 28, 2019 5:42 AM in response to etresoft

I tried with CCleaner but it says that it's currently open and can't remove. When I search for it in Finder it's not there? I have been cautioned not to use MalwareBytes because it installs adware? BTW...Thank you for responding so quickly. This PKInstallSandbox.hzuu.Jg has been bothering me for sometime. If it is always running in the background could this be causing my computer to be slow?

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